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Unity CareLink didn’t begin as a tech idea. It began as a human need — a real one. Like many families, caregivers, and direct support professionals, we saw something that felt broken: communication happening everywhere and nowhere at the same time.

🟣 Breaking the Silos

In the disability and special-needs support world, there are usually several groups involved in a person’s care: Agencies, Programs, DSPs, Families, and the individual themselves. All of these groups care about the same person — but they don’t always communicate with each other.

This is what “siloed” means: each group operates in its own bubble.

• Agencies siloed from programs: Agencies approve services but often don’t get real-time updates from the day-to-day care.
• Programs siloed from families: Daily wins and new behaviors often never get shared between these two vital groups.
• Families left stitching everything together: Families become the messengers, the problem solvers, and the "go-between" for every group. This is exhausting and unsustainable.

💡 From Problem to Purpose

Unity CareLink was created to break that pattern. Not by exposing private information — but by allowing families and support teams to highlight strengths, skills, preferences, and capabilities without relying on diagnoses or limiting labels. It’s visibility that empowers, not visibility that stigmatizes.

👥 Collaboration is the Core

This platform is not built for the community — it is built with the community. We imagine a world where families feel empowered, DSPs feel supported, programs feel connected, and progress is visible.

"Unity CareLink will always prioritize people before platform."