Unity Carelink FAQ

Unity CareLink is an online platform that connects families, DSPs, agencies, and programs in one unified space. It simplifies communication, improves transparency, and helps care teams stay aligned.

We’re actively building Unity CareLink and expect full public launch in about 6 months. Early access users from the waitlist will be invited sooner.

Joining the waitlist gives you:

• Early access before our public launch
• Priority onboarding tailored to your role
• Exclusive updates on new features and progress
• A chance to influence the platform by sharing what matters most to you

No. Joining the waitlist is completely free and comes with zero commitment.

Anyone involved in care coordination:

• Families & parents
• Direct Support Professionals (DSPs)
• Agencies
• Programs
• Care coordinators
• Social workers
• Educators
• Community support organizations

You’ll receive an email with updates and instructions for onboarding as soon as your role is eligible.

We’re building:

• Unified communication hub
• Program & Organization profiles
• Family and DSP dashboards
• Care notes & updates
• Resource sharing tools
• Training modules (including empathy and compassionate care)
• Community features

And more — shaped by the feedback from our waitlist members.

Absolutely. Unity CareLink is designed with strict privacy standards to protect families, DSPs, and agencies. Your information will never be shared without consent.

Yes! On the waitlist form, you can tell us what features you want most. Your input directly influences what we build next.

Not at all. The waitlist only gives you early access — you can decide later if it’s right for you.